Terms of Service

Ref Grid is a web application for managing sports officials, assigning them to games, communicating those assignments by text message and email, and tracking the responses that come back. We provide it as a service and may improve or change it over time; we will not remove something you depend on without telling you.

You are responsible for your login credentials and for what is done with your account. Tell us promptly if you believe someone else has access to it.

You may give other people in your organization their own logins. What they do with the account is your responsibility as much as your own actions are.

Your schedules, your officials and everything else you enter remain yours. We hold them to provide the service and handle them as described in our Privacy Policy.

You confirm that you are entitled to provide the contact details you enter, and to send the people they belong to messages about the games you assign them. When you send assignments, you are instructing us to contact those officials on your behalf.

Ref Grid is sold as a single plan, at $15 per month or $129 per year, following a 14-day free trial. Prices are in US dollars and do not include any tax that may apply.

The plan includes:

• up to 100 officials;
• unlimited games and assignments;
• 2,000 text messages per year, and email notifications without a set limit.

If you need more than 100 officials, or expect to send more text messages than the plan includes, contact us and we will sort out an arrangement that fits.

Subscriptions run for the period you pay for and continue until you cancel. You can cancel at any time and keep access until the end of the period you have paid for.

You agree not to use Ref Grid to:

• send messages unrelated to officiating assignments, including marketing;
• contact people who have not agreed to hear from your organization;
• attempt to access another organization’s data, or to probe or disrupt the service;
• break the law, or a sports body’s rules, using the service.

We may suspend an account that is doing any of these, and will tell you why.

We work to keep Ref Grid available and messages moving, but we do not promise it will be uninterrupted or error-free, and delivery of a text message or email ultimately depends on carriers and mail providers we do not control.

Treat Ref Grid as a tool that helps you run a schedule, not as a guarantee that every official has read every message. The service shows you what was sent and what came back so that you can follow up on what did not.

To the extent the law allows, the service is provided as is, and we are not liable for indirect or consequential losses — including games gone uncovered, missed assignments, or lost revenue. Where we are liable, our total liability is limited to what you paid us in the twelve months before the claim.

Nothing here limits liability that cannot be limited by law.

You can stop using Ref Grid and close your account whenever you like. We may end the agreement if these terms are seriously or repeatedly broken, or if we stop offering the service — in which case we will give you reasonable notice and a way to export your data.

We may update these terms. If a change materially affects you we will tell account holders before it takes effect, and the date at the top of this page will change.

These terms are governed by the laws of the State of California, United States.

Questions about these terms: hello@refgrid.app.